Tell me how you deliver a difficult feedback

Some of important life skills are · Thinking and decision making - Ability to identify, define and solve problems, which includes making decisions about the best course of action. · Interpersonal skills - Skills we use to communicate and interact with others. Effective interpersonal skills are the foundation for good relations at home and work. A person with good interpersonal skills is effective in communication, and has good listening skills. They can also manage their emotions. They can work well with others and are able to resolve conflict. Interpersonal skills is a bigger set of communication, EQ, team work, negotiation and conflict resolution skills which are also described below. · Communication skills - Verbal (written & spoken), Non-Verbal communication, Listening skills and ability to converse. · Emotional intelligence – ability to understand, control and navigate social situations and keep emotions under control. · Team Work – ability to work with others · Negotiation - ability to persuade, influence and find mutual satisfying outcomes. · Conflict Resolution – ability to resolve disagreements in a positive way · Empathy - ability to understand and share the feelings of another. Ability to place oneself in another's position · Coping with stress – ability to manage stress. Ability to manage multiple tasks and time pressure. · Others - Open to feedback, assertiveness, resilience, self-awareness

Life skills can be learnt and sharpened. These skills contribute to our success at work and home and enable us to enjoy a good life.